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I searched several HVAC companies. Met with many and read many reviews. Absolute Comfort was the last company on my list to meet. Because I work out of town I had my brother meet with Shawn. He was very impressed with his calm and direct mannerism. I ha
Hannah Benjamin
July 2021
Five stars! We used Absolute Comfort to replace our HVAC units and ductwork. The sales manager (Alex) and the team that did the install were prompt, knowledgeable, and professional. They answered all of my questions and delivered a great product and service at a great price that beat all other quotes. Really appreciated the follow-up on questions and inspection. Highly recommend Absolute Comfort.
Zachary Pfeiffer
Nov 2020
My 25 year old furnace finally bit the dust. I called Absolute Comfort initially as a 2nd opinion to confirm what I already knew. Shane did a thorough inspection and confirmed the heat exchanger was completely rusted and was a carbon monoxide risk. Due to the age of the furnace and the accompanying 29 year-old A/C, I decided on a full replacement. Alex Determan came out and presented 6 options that included generous discounts. I was very pleased to see the price range included the number I had in mind right in the middle. I picked a Trane system on the higher end of the spectrum. Alex got the order placed and Rob started work first thing in the morning 2 days later. Everything was working great just in time for the cold snap that came over the following weekend.
My initial impression of Absolute Comfort was formed 3 years earlier when my local business was renewing its lease. The landlord sent Absolute Comfort out to evaluate the HVAC system to determine the life of the aging system. Rather than try to sell unneeded services, the technician was to the point and provided exactly what was needed. We have dealt with so many local companies that are ALWAYS trying to upsell every time they provide a service. It was truly refreshing to deal with Absolute Comfort.
Curtis Tutt
Oct 2020
After an initial misunderstanding of what I needed serviced with my HVAC system, they came back out and did the additional work at no additional cost. I appreciated how prompt they were in getting out there, since my timeline was limited, because I was selling my townhouse.
Paul Cimino
Oct 2020
Absolute Comfort-the name says it all! Look no further! Recently had them out to replace our aging air conditioning system. From the initial estimate to the final installation, it was an absolutely seamless transaction. Absolute responsiveness. Absolute professionalism. Absolute value. After years and years of repairs and a system that never worked properly, we finally have absolute comfort! I highly recommend Absolute Comfort to meet your servicing needs. Hands down, THE BEST in the Charlotte metro area. Honest. Fair. Qualified.
Scott Broome
Oct 2020
I have had a great experience each time I've used this company. They're honest and extremely accommodating. They even came to my house on a Sunday morning to fix my system! They have also replaced my system and I'm extremely pleased with both the service and price. I highly recommend this company and will continue to use them myself.
Tracy Hanson
Aug 2020
I've been recommending Absolute Comfort Heating and Air to my customers for years so when I needed some repairs done, I called them. Just like for my clients in the past, they did an excellent job of repairing and adding new duct work to my system and for a very fair price. Their technicians are always knowledgeable and friendly. Highly recommend them.
Brian Casper
Aug 2020
5 Stars
Dan Fishman
Aug 2020
They installed brand new HVAC systems today and finished very quickly, making sure everything was tuned perfectly. The installers were so professional and very helpful, answering all my questions and cleaning up everything when they were finished. They helped me set up the thermostat and the phone app too. I had an emergency and was able to get a quote immediately for the best options (not the most expensive, but the best for what I need, explained so I could understand and make the best choice), and they even helped me with a portable unit until the new system arrived. Completely satisfied and highly recommend.
Sports Vixen
Aug 2020
Absolute Comfort installed 2 new Trane variable speed AC/furnace units at our residence along with new smart thermostats. They were very prompt to give estimates and to arrive for the installations. Quality of the work was top notch. Minor issues with our earlier units were corrected with the new installation at no extra cost. There was no damage to our property and they cleaned up well after completion.
Greg McMillan
June 2020
Incredibly responsive, caring, technician was knowledgeable and respectful to our home by wearing shoe coverings and took them off and on each time he came and went out of the house.
Our neighbors must have been having issues with their system too- the competitor company had TWO trucks there to take care of their repair (somebody's paying for the use of two trucks!). Absolute Comfort knocked it out of the park with only ONE truck, timely and we are absolutely comfortable!
High Five Absolute Comfort Team!!
Pam Determan
June 2020
I got 4 quotes from various well known companies. Absolute comfort was not the lowest bid, however their reviews along with Alex's professionalism convinced me. His Impressive team arrived on time and did an excellent job. I highly recommend Absolute Comfort.
J Jeffords
June 2020
5 stars
Melissa Wood
June 2020
We are repeat customers of this company. The first job they did for us was to install a mini-split unit in a new sun room. Subsequently, we had them install a full-house air scrubber and dehumidifier. Always professional, always fair in pricing and excellent work.
Linda Ramge
May 2020
Several years ago, I needed a reliable and honest heating and cooling company I could trust. I have since had two units replaced, and was very pleased with the sale, price, and the service. Absolute Heating and Cooling is highly recommended by me,.
Arnold Wesely
May 2020
We knew we needed to replace our furnace and wanted a Trane. I got two quotes. Alex was out within a day of our call. He was knowledgeable. He told us the system we had was oversized and we should get a 4 ton instead of 5 ton. Installation was done quickly and efficiently. Ton for ton he was over $1500 cheaper than the other quote and with the change in size, we saved over $4000.
Joyce St.Aubin
May 2020
Great experience with a replacement of my HVAC unit. Sales quote was very responsive and pricing was very reasonable. Installation team was professional and very efficient. Highly recommend for your next project
Scott Joyce
April 2020
I had a new HVAC installed today and I am very satisfied with everything!
My initial Consultation with Alex was very professional and smooth! He did not try to bamboozle me with unnecessary sales pitches, he knew exactly what was appropriate for our house at a reasonable price too!
He ensured we were kept cool for two days till our installation date which was truly appreciated.
The installation team arrived on time as promised and finished the installation within the time frame I was told. They stayed professional and maintained social distancing!
I am very happy I decided to go with this company!
Do not hesitate to contact them for all you heating or air needs!
Abelyn Agbai
April 2020
Absolute Comfort installed a new Trane heatpump for us. Alex D. was our sales person and he was knowledgable and professional in helping us select the best unit for our situation. He educated us without the pushy scare tactics other companies we contacted used and gave us a fair price. We felt confident making a choice from the options he gave us. Best of all, the installers were just like Alex, punctual, polite, knowkedgable and they left our house the way they found it after completing the installation. I could not have asked anything more from Alex and his team. Thank you Absolute Comfort for an excellent experience from start to finish......Rob A.
Rob O'Adel
Mar 2020
After an inspection of my furnace by another company I realized I would have to have it replaced. Absolute Comfort's estimate was very competitive and they patiently answered all the questions I had. We decided to replace both the furnace and AC so while it was a full day job the installers were thorough and courteous. I'd highly recommend giving them a call if you find yourself needing to replace part or all of your HVAC.
Tim Conlan
Feb 2020
Excellent, friendly office staff that proactively called for service checkin, and was scheduled fast response to AC issue. Technicians that come to house are prompt, friendly, knowledgeable and efficient. Good communication about their time to arrive at the house.
Joseph Raab
Dec 2019
Absolute Comfort Heating and Air Conditioning- I don't write reviews very often, so when I do you know it is a company I want everyone to know about, whether they are good or they are bad. We have done business with this company for many years. Absolute Comfort is the GOLD STANDARD for all Home Service Companies! I LOVE working with them! They deliver excellent service, and quality professional installation. They are friendly, informative and honest, which has been a huge plus for us as our previous HVAC man, was very much not honest. We have had 2 furnaces and air conditioners purchased and installed by Absolute Comfort, They have also done the service on at my home and our rental home for years. Whenever I have called them they got to us in a timely manner . We interviewed many HVAC companies when we needed to replace our first unit. They were in the top for knowledge of the product and the working of HVAC systems. They explain thoroughly and answer any questions we ever have, with patience and what is best for our particular needs. They have great problem solving skills to figure out how to rectify different problems we have had over the years with our 3 systems. But, if that was not enough, they have fair and reasonable prices! I know that we got a better unit for a better price, because I could compare their quotes to the long line of other companies that quoted before them. Couldn't be more happy with them, even when I have to spend money!
Elaise McMahon
Project: Install a Central Air Conditioning System
Very professional. They finished the project in the time estimated and ensured everything was cleaned after complete. Very pleased with this company.
Lenton C. in Charlotte, NC
Project: Install a Central Air Conditioning System
Very professional and easy to work with to match my schedule. Stayed till job was finished and left area clean. Very pleased.
Michael E. in Rock Hill, SC
Project: Install a Central Air Conditioning System
They were on time, finished on time and left area clean.
David O. in Charlotte, NC
Project: Install a Central Air Conditioning System
They were actually one of the easiest companies I have ever had to work with. Totally professional.
Anthony A. in Charlotte, NC
Project: Install a Central Air Conditioning System
On time polite highly efficient polite did the work beyond expectation.
Shari B. in Matthews, NC
Project: Install a Central Air Conditioning System
The owner even came out and helped, awesome!!
Gregory P. in Fort Mill, SC
Project: Install a Central Air Conditioning System
Their estimate was very detained so I knew what I was getting.They stopped and answered any question I had about the work.The job was professionally done.
Hope W. in Matthews, NC
Project: Install a Central Air Conditioning System
Very professional, good value.
Gibran S. in Waxhaw, NC
Project: Install a Central Air Conditioning System
Good customer service. Alex came out and gave me a written, all inclusive quote within minutes. It was a great value so I hired them on the spot. The technicians were there two days later, and worked until the job was with no surprises. Would recommend to others.
Brandon N. in Charlotte, NC
Project: Install a Central Air Conditioning System
Lowest quote, professionally given same day, no pressure had time to consider
Homeowner in Fort Mill, SC
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
They were very good, clean, reasonable, friendly, quick, came when they said they would.
Susan M. in Charlotte, NC
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
We were very pleased with the quick response, very informational estimate process, excellent and pleasant customer service. So much better in all aspects then past experience with other HVAC provider. So glad we switched to Absolute. I highly recommend.
James r P. in Indian Trail, NC
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Extraordinary customer service. Rare and much appreciated.
Mark S. in Fort Mill, SC
Had a capacitor and fan motor go out. Just as the voice mail said, they returned my call quickly, set an appointment time and arrived punctually. They worked hard to get the part that day and returned in the evening to make the repairs. Was so pleased with the service, we signed up for the seasonal inspections. Interestingly, he noticed something another company had spotted 3 years ago. However unlike the other company, he did NOT recommend replacement. I asked about this and he politely said the other company's technicians get commissions. I really appreciated his honesty.
Ann Correll
Very prompt, courteous, professional and HELPFUL service! Pricing is very fair and they know how to treat a customer.
Chris Teumer
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Great experience with these folks. Everything went according to plan and install of new furnace and air conditioning done in about 4 hours. I would recommend to anyone. Price was less for industry top of the line equipment than others quoted for lesser rated equipment.
Daniel M. in Charlotte, NC
Project: Install a Central Air Conditioning System
I received two other quotes also. Absolute Comfort's was the most competitive of the three. Also, they kept my dying air conditioner working, which was on the brink, until the new unit arrived at no additional cost with just a few small tweaks. This is the company you should hire for your new AC installation!
John M. in Indian Trail, NC
Project: Install a Central Air Conditioning System
Great communication and provided better brand, cost less and great service!
Thomas T. in Indian Trail, NC
Project: Install a Central Air Conditioning System
The two technicians were professional, friendly, knowledgeable and trustable. I would recommend this company to anyone needing heat or air services. I feel I got a value for my contract.
Marianne R. in Indian Trail, NC
Project: Install a Central Air Conditioning System
I recently had 2 Lennox Elite A/C and Gas Furnaces installed in my home. Work was done in a very methodical and careful manner. The workmanship is very neat and professional. Went beyond my expectations by cleaning up some shoddy wiring job out near my compressor that was done by the builders 19 years ago, installing conduit to protect wires. Answered all my questions, explained the work being performed, and thoroughly tested all systems. It is obvious these guys are proud of the work they do and it shows. I would recommend them without reservation. I had 3 other bids for the job, I did not select them because they were the least expensive (they were) but because I felt very comfortable with their experience and knowledge and their willingness to convey that to me an my wife. We felt comfortable selecting Absolute Comfort. John & Kim B
Kim B. in Matthews, NC
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
The gentlemen who installed my furnace were prompt and professional. They installed my unit with minimal disruption and removed all trash. They made sure the unit was working properly. This occurred on a day with another workman in my home at the same time and so many things could have gone wrong. I would highly recommend this company to anyone look for a new gas furnace.
Antigo M. in Charlotte, NC
Project: Install a Central Air Conditioning System
Extremely polite, experienced, and worked especially hard.
Susan M. in Charlotte, NC
Project: Install or Replace a Heat Pump
Absolute Comfort arrived on time and worked steadily all day,even during the rain, too complete the job as promised. Cleaned up the trash from work area and made sure I was completely satisfied before they left. All company employees displayed great work ethics.
Larry S. in Indian Trail, NC
Project: Install a Central Air Conditioning System
Prompt on their meeting, quote and much more competitive than the guys on TV. Showed up and completed new Lenox Signatue heat and air on tome and as they said.
Jg P. in Charlotte, NC
Project: Install or Replace a Heat Pump
I can think of nothing else I would have wished from a service provider. Prompt initial response, Good pricing, very good warranty, on time for appointment. Knowledgeable, polite service techs, Work was performed with no delays. and there was good, prompt follow up after the sale and installation. The heat pump and air handler have already been registered and I received confirmation of such the day after the install. Absolute Comfort is also filing for a rebate with Duke Energy on my behalf.. which will result in further savings. Could not be happier with the experience
Robert K. in Charlotte, NC
Project: Install Electric Furnace / Forced Air Heating System
The whole process was seamless from the estimate to the installation. I got three estimates and Absolute Comfort was the best choice for my needs and they were also the lowest price of the three. Donnell and Shaun did the install. They showed up timely and immediately got to work. After the installation, they cleaned up and answered any questions that I had. They were very knowledgeable and friendly. I am happy with my experience and I highly recommend Absolute Comfort.
Shelly C. in Charlotte, NC
Project: Install a Central Air Conditioning System
It was not an AC install !!!!!!..........I had a problem that was purposely misdiagnosed by Morris Jenkins of Charlotte NC. Absolute Comfort diagnosed the real problem and prevented me from spending a huge amount of money on a vendor who lied & tried to cheat me into thinking I needed a complete new AC install .........that scandalous vendor is Morris Jenkins of Charlotte NC. Whatever you do, stay away from Morris Jenkins !!!
Terry C. in Charlotte, NC
Project: Install or Replace a Heat Pump
GREAT VALUE, HANDS ON SERVICE AND ATTENTION BY STAFF AND OWNERSHIP COMBINED WITH ON TIME DELIVERY. THIS IS A STRONG COMPANY THAT I WAS PLEASED TO DEAL WITH.
David B. in Charlotte, NC
Project: Install or Replace a Heat Pump
I will use them in the future
Mark J. in Charlotte, NC
Project: Install a Central Air Conditioning System
These professionals are the very best...highly recommended!
Randall L. in Fort Mill, SC
Project: Install or Replace a Heat Pump
Every person I dealt with was knowledgeable and professional. Absolute Comfort is a terrific company and I highly recommend it!
Sharon G. in Fort Mill, SC
Project: Install a Central Air Conditioning System
I was skeptical first, but they did good job.
Sajjad H. in Charlotte, NC
Everyone at Absolute Comfort Heating and Air does excellent work. They will never leave a project without solving the problem. I would recommend them for all your HVAC needs. They are honest and charge a fair price for any and all services.
Betty Constantine
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- 2012 West highway 160 #31, Fort Mill, SC 29708 (803) 403-1101